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Broadband help

For queries about your TalkTalk broadband service.

I cannot connect to my work vpn

HelenRapacioli
Popular Poster
Private Message TalkTalk

Sunday

Message 22 of 22

I have been on with a talktalk agent for the past hour trying to solve this with no success can anyone help please - i just keep on being told talktalk do not block vpn.  However I can access it fine using hotspot or other network providers?  If it is in my admin settings just tell me what i need to do - thank you

 

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21 REPLIES 21

KeithFrench
Community Star
Private Message TalkTalk

Sunday

Message 21 of 22

TalkTalk as you have been told, does not block VPN clients, but there are currently issues with the Cisco AnyConnect client. What make/model of TalkTalk router do you have & which firmware version is it running (probably 174 or 202)?

 

What sort of device are you running the VPN client on?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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