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Broadband help

For queries about your TalkTalk broadband service.

I don't think the router is working properly

kdmcm
Whizz Kid
Private Message TalkTalk
Message 3 of 3

My Sagemcom FAST router is very slow. I don't mean the WiFi is slow. The web interface is dreadfully slow, and some portions don't work. It takes many seconds for the web GUI to refresh. Once I'm in "Manage Advanced Settings" then TalkTalk WiFi Hub, I see the Device Info / General tab, but selecting Light Control, DNS, DynDNS, or Maintenance does nothing. The tabs no longer appear.

I was actually looking for an option to disable beamforming, since there is a large number of WiFi clients connected and some don't stay connected reliably.

Can you help, please?

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

How are you getting on? Did you try factory resetting the router?

 

Thanks

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

Have you tried doing a factory reset of the router?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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