Intermittent connection

[Divsec]

Hi, I've been experiencing intermittent losses of internet connection, landline is good with no noises.

The router lights move between solid white, flashing orange, orange, and flashing white. This has happened at least twice this afternoon. Has the router enjoyed too much of the festivities?

I haven't tried to reboot the router yet.

Thanks

D

[Divsec]

Thank YOU @Debbie-TalkTalk 

[Debbie-TalkTalk]

Hi Divsec

Ahh you're welcome 🙂

The router is on its way, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie 🙂

[Divsec]

Hi @Debbie-TalkTalk now that would be very much appreciated, yes please, and if possible one I haven't had before so I can explore a new gui?

Thank you for your help, as always

[Debbie-TalkTalk · Accepted solution]

Hi Divsec

I'm sorry to hear this.

The line test is clear but I can see re connections on the line.

Would you like me to send a replacement router?