Internet Not Working

[SandyB77]

I reported a problem on Friday with our router. I was informed that a new one will be getting sent but we have not had any emails with tracking details etc. It is now showing on my account that the problem I reported has been fixed but it has not been as the router is still broken. 

[Debbie-TalkTalk]

Hi @SandyB77 

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

[Debbie-TalkTalk]

Hi SandyB77

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

[Divsec]

@SandyB77 given the bank holiday it might well be Tuesday at best before you hear anything formal from Tt.