Internet cuts out on Sunday 12-1

[Brassoooo15]

Hi there,

My Internet cuts out at 12 midnight like clockwork every Sunday evening. It’s usually out for at least an hour, then seems to work again. This is extremely inconvenient for me, I can see some blog posts on here that are similar, but clearly the issue still exists. Can this be fixed once and for all please?

[Debbie-TalkTalk]

Hi Brassoooo15

How has the connection been?

Thanks

[Michelle-TalkTalk]

Morning,

Thanks for confirming. We'll also check in with your next Monday to see how you're getting on.

Thanks

[Brassoooo15]

Hi Debbie,

I can see that this was automatically switched on. I have switched this off, hopefully the problem will be resolved, I will check next Sunday to see if the issue persist or not.

Thanks.

Pete

[Debbie-TalkTalk]

Hi Brassoooo15

Please can you log into My Account and check to see if HomeSafe/KidsSafe has been switched on?

Thanks

[martswain]

Check HOMEWORK TIME is OFF in the Homesafe settings.