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Broadband help

For queries about your TalkTalk broadband service.

Internet isn’t working

donnaharker
First Timer
Private Message

on ‎21-10-2023 05:43 PM

Message 4 of 4

I’ve been put on a live chat for 2 hours and still no response 

Labels:
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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
In response to Debbie-TalkTalk

on ‎25-10-2023 10:45 AM

Message 1 of 4

Hi donnaharker

 

Do you still need help with this?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎23-10-2023 07:19 AM

Message 2 of 4

Hi donnaharker

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

 

Thanks

 

Debbie

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎21-10-2023 07:47 PM

Message 3 of 4

Staff are not on here at weekends, @donnaharker.

 

If you still need help, make sure that you have completed your community forum profile details. 

 

Go via your avatar/name; settings. Personal Information. Add your Talktalk landline number etc. SAVE CHANGES. 

 

Staff will need this information to identify your account. 

Gliwmaeden2, a fellow customer.
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