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Broadband help

For queries about your TalkTalk broadband service.

Internet issue in m24 area

Anette1
First Timer
Private Message TalkTalk

on ‎05-01-2025 02:12 PM

Message 4 of 4

Since around 12pm there is no Internet in my area. Anyone else experiencing any issue? How do I report this?

Labels:
3 REPLIES 3

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎05-01-2025 02:31 PM

Message 1 of 4

Hi

 

Apologies. We have a network issue across the Northwest, affecting Manchester and surrounding areas.  I believe this was linked to a power failure, however services are starting to return slowly.  Our Teams are working on this currently and I'm just waiting for more information.

 

Thanks

 

Karl

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Blunderpuss
Conversation Starter
Private Message TalkTalk

on ‎05-01-2025 02:23 PM

Message 2 of 4

Yeah the message I have received from them on chat is saying it might not be fixed until Friday? Surely that can't be right?

0 Likes

AndoDavo
First Timer
Private Message TalkTalk

on ‎05-01-2025 02:17 PM

Message 3 of 4

I have the same problems since approximately 12pm, I am in M28 area. 
Looks to be a TalkTalk problem in their access or core network. 

I have ran a check and they have said they are working on a fault. 

Anonymous User
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