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For queries about your TalkTalk broadband service.

No Internet- solid orange light

Yoyopo
Newbie
Private Message TalkTalk
Message 8 of 8

Anyone else with no Internet?

Solid orange light.

Turned off and waited 20 mins before restarting.

7 REPLIES 7

Message 1 of 8

@Blunderpuss, your message sounds to me like the message that came with "connected without Internet" issue before the end of December.

 

Unless you are stuck with a white light on the router, but no connection, it's irrelevant. 

 

Please just follow up on your own thread for particular attention if needed. 

Gliwmaeden2, a fellow customer.
0 Likes

Karl-TalkTalk
Support Team
Staff
Private Message
Message 2 of 8

No Problem.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

Message 3 of 8

Thanks for the update Karl, much appreciated. 

0 Likes

Ellie53
Newbie
Private Message TalkTalk
Message 4 of 8

Thanks for the update, Karl, much appreciated.

0 Likes

Blunderpuss
Team Player
Private Message TalkTalk
Message 5 of 8

I hope so Karl because the message I have just received on the Talk talk chat help is that it might not be fixed until Friday! Hopefully that's just a standard response and it will be sorted before then.

Karl-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi

 

Apologies. We have a network issue across the Northwest, affecting Manchester and surrounding areas.  I believe this was linked to a power failure, however services are starting to return slowly.  Our Teams are working on this currently and I'm just waiting for more information.

 

Thanks

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Ellie53
Newbie
Private Message TalkTalk
Message 7 of 8

Yes, me too - since about 2 hours ago.