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Broadband help

For queries about your TalkTalk broadband service.

Iphone connection

TommySpud
Newbie
Private Message TalkTalk
Message 7 of 7

My iphone has suddenly lost connection to my router, when I try to reconnect its saying incorrect password for the router.  Ive put the correct password in, and its still saying incorrect.  Everything else in the house, PC, ipad etc connects OK?

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6 REPLIES 6

TommySpud
Newbie
Private Message TalkTalk
Message 1 of 7

Thanks all - I've turned the phone off and on again, turned the router off and on again (had to wait until himself had finished watching the football!); reentered the password which Ive always used.  I'm wondering if its my phone sim card as its now not picking up off the network, so I'm going to put the sim in another phone and see what happens there.  Thanks for all your help, first time I've used this forum for donkey's years and so helpful all, really appreciated, and if any other thoughts come to mind I'd be grateful.

 

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 2 of 7

Morning,

 

Have you tried resetting the router and re-setting it back up again?

 

Thanks

 

Michelle

 

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Message 3 of 7

@JamesTalkTalk1318 

That sounds a wee bit different, please start your own topic if you would like help. 

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Message 4 of 7

Mine was doing the same thing today. And then my entire internet went down since mid day. Hasn’t come back up. No internet light on the openreach modem

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Divsec
Community Star
Private Message TalkTalk
Message 5 of 7

Hi @TommySpud have you tried restarting your phone?

I don't work here and all my opinions are my own.
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ferguson
Community Star
Private Message TalkTalk
Message 6 of 7

Are you using the WiFi password rather than the router password? Is the iPhone seeing the network name OK? Try "forgetting" it and then search for it again.

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