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[harley0459]

I was one of the many that got taken over from Shell Energy, has anyone else noticed a drop in speed?

[Gliwmaeden2]

If you can't get My Account to open you have two options:

Phoning....

Or bank transfer:

It can take up to 7 days for the bank transfer to show in My Account. 

This is where setting up a Direct Debit would be helpful in any similar future situation, @Emdalel.

If you need further help, please don't continue to post in this thread. Staff only reply to the original poster. 

You need to return to the forum menu for "help with your service" if you need to follow up; choose billing and click on start a topic to begin your own thread. Staff will respond to your thread during the week, Monday to Friday, if you need support. 

[Emdalel]

Hi I’m trying to pay my bill because I’m abroad at the moment I can’t not long to my account 

[Michelle-TalkTalk]

Hi @sonysoman1 

I'm sorry to hear. Please can you create your own topic and we can look into this further for you.

Thanks

Michelle

[sonysoman1]

My talk talk network 

[sonysoman1]

My problem about my talk talk network 

[Gliwmaeden2]

@FE100,

Sorry, but we can't help much with just a one word post.

You need to return to the message board, click on start a topic and begin your own thread, with a much clearer indication of what this is all about.

[FE100]

Appointment 

[Michelle-TalkTalk]

Hello,

I'm sorry to hear this. I've been advised that to get the help you need please give the team a call on 0345 172 0088.

Thanks

Michelle