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Broadband help

For queries about your TalkTalk broadband service.

Master socket

Przemyslaw1
Chatterbox
Private Message
Message 3 of 3

My master socket has been broken when lightning strike hit my area on thusday. I can see how part of whole box just now is open and it is at half. Also black burn marks is visible. 

Chojnacki
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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Przemyslaw1,

 

Are you able to post a photo of the socket? Has the damage affected your broadband and telephone service?

Chris

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Try to reach Chat, if you have data, @Przemyslaw1:

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

Or phone 03451 720088 (not available Sunday).

 

Staff will be back from Monday on the forum. 

 

 

Gliwmaeden2, a fellow customer.
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