For queries about your TalkTalk broadband service.
on 08-01-2022 11:20 AM
My master socket has been broken when lightning strike hit my area on thusday. I can see how part of whole box just now is open and it is at half. Also black burn marks is visible.
on 10-01-2022 07:40 AM
Hi Przemyslaw1,
Are you able to post a photo of the socket? Has the damage affected your broadband and telephone service? Chris
Chris, Community Team
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on 08-01-2022 12:16 PM
Try to reach Chat, if you have data, @Przemyslaw1:
https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529
Or phone 03451 720088 (not available Sunday).
Staff will be back from Monday on the forum.
