My B/B speed
on 10-12-2021 12:25 PM
Message 4 of 4
Via wi-fi :-ping 904 ms. Download <1Mbps, upload 9Mbps! Line speed- down 39Mbps up >9Mbps
Does that point to something wrong in my router? It's been perfect for a couple of years with D/L ~30Mbps. Any suggestions? TT line test says 'all is good'....
chartman
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3 REPLIES 3
on 10-12-2021 12:43 PM
Message 1 of 4
Hi chartman
If the throughput speed doesn't increase following the 30 minute power down then we can send a replacement router.
We don't provide a static IP for residential services.
Thanks
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on 10-12-2021 12:39 PM
Message 2 of 4
Yes, I know synch is 40... Ethernet link gives 32Mbps down and 6 up. I'll reset router shortly. While I'm at it, what's involved in getting a fixed IP? I have multiple wi fi cameras that fail when my router IP changes...
chartman
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on 10-12-2021 12:29 PM
Message 3 of 4
Hi chartman
Your line is showing in sync at 40mb.
Please can you power down the router for a full 30 minutes and then run another speed test?
Thanks
Debbie
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