For queries about your TalkTalk broadband service.
27-06-2023 10:39 AM - edited 27-06-2023 10:39 AM
Router is blocking my work VPN
Apparent it needs a firmware update. as described here:
New TalkTalk router blocking VPN connection - Page 2 - TalkTalk Help & Support
How do I update the firmware?
on 27-06-2023 11:28 AM
Hi MattWest
Ahh that's great news, thanks for letting us know 🙂
Debbie
on 27-06-2023 11:27 AM
That did the trick!
Thanks for the quick resolution - much appreciated 😀
on 27-06-2023 11:23 AM
Hi MattWest
Thanks for the Private Message. I've made a change to your router firmware, please can you retest?
Debbie
on 27-06-2023 11:05 AM
Hi MattWest
Would it be possible to send me a Private Message with the serial number from the back of the router?
on 27-06-2023 11:00 AM
Will do, but I don't actually have a landline.
on 27-06-2023 10:45 AM
Hi MattWest
Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.
Thanks