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Broadband help

For queries about your TalkTalk broadband service.

Network Wi Fi Connection

Pnokio
Whizz Kid
Private Message TalkTalk
Message 9 of 9

I have a nearly new Win 11 laptop that does everything I want.

My new Win 11 laptop does the same except one thing, it does not connect with my WDTV Live media player for transferring files.

Both pc's have the same network connections. There are no errors in Device Management.

I have tried a Network reset 3 times to no avail.

Regards
George
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8 REPLIES 8

Message 1 of 9

Morning,

 

Thanks for confirming 🙂

 

Thanks

 

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Message 2 of 9

I now have 2 ASUS Win 11 laptops different models and both are working as they should. Just a few things to do to my liking.

Thanks to all.

Regards
George
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KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 9

Hi @Pnokio 

 

Are you returning this laptop then & is the other one OK?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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Message 4 of 9

Hello,

 

@KeithFrench - is this something that you could offer any advice on please?

 

Thanks

 

Pnokio
Whizz Kid
Private Message TalkTalk
Message 5 of 9

My nearly new laptop shows all network drivers. My x Hp laptop has been changed to one of the same make ASUS

Regards
George
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Message 6 of 9

You could try rebooting the router if you haven't already, sometimes this will resolve connectivity issues


Chris

Pnokio
Whizz Kid
Private Message TalkTalk
Message 7 of 9

Hi Chris, I do not get any error messages. My other pcs, have more drivers than this one.

 

HP Laptop.jpg

It will be returned to Curry's as it's only 3 days old.

Regards
George
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 8 of 9

Hi Pnokio,

 

When you  try to connect the new laptop what happens? Do you get any error messages?

Chris