We need a router that can set up a Guest network separate from our main network, which our current router doesn't support according to what I've read on the forum.
This is not your thread, plus it is very old. If you want help, you cannot use someone else's thread.
To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.
TalkTalk insists on one thread per problem per customer. Please note, TalkTalk makes the rules, not me.
@Tigger1966!!, you have posted on another customer's thread.
For your own issues, you need to return to the message board and click on start a topic.
I have removed your home address from public display. You should never post this information in the thread.
You need to complete your community forum profile details by going via your avatar; settings; drop down menu.....add your Talktalk phone number or account number in Personal Information. Complete all details and scroll down further to find the button to SAVE CHANGES.
From my testing Guest Networks will only work after a factory reset & then only until you next turn the router off for whatever reason. Then, you'd have to do a factory reset again to get it working.
From the testing I have been doing this morning, this feature is unreliable at best. I think that will only last until you next turn the router off for whatever reason. Then, you'd have to do a factory reset again to get it working.
I will see what my testing reveals this morning, hold fire on the netsh stuff @Forest42 as I may well need a Wireshark trace instead. I will provide full guidance on doing this.
I know our Community Star wanted to do some additional testing for this particular issue to feed back to our Devices Team. Would it be possible to send @KeithFrench some information for testing?
When I do this tomorrow, without any diagnostic information from you (7-Zip is free), I may only be able to prove why mine works, but not why yours doesn't. That will only leave me with guesswork & I prefer facts.
Could you zip them up with 7-Zip & password-protect it & then PM me the password. Currently, I doubt if the factory default will help, as the Alexa's work. One other thing you could try when the PC is connected to the guest (works when I try it) is can you ping from the command prompt the DNS server:-
