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Broadband help

For queries about your TalkTalk broadband service.

New Router Please

Forest42
Repeat Guest
Private Message TalkTalk
Message 28 of 28

We need a router that can set up a Guest network separate from our main network, which our current router doesn't support according to what I've read on the forum.

 

Many thanks

Forest
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27 REPLIES 27

Message 21 of 28

Hi @Forest42 

 

You are very welcome 🙂

 

Thanks

 

Debbie

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Forest42
Repeat Guest
Private Message TalkTalk
Message 22 of 28

Hi Debbie

 

Wow ... thanks for actioning that so quickly, much appreciated 😎

 

Will post an update to let you know how we get on 🙂

 

Thank you

Forest

Message 23 of 28

Morning @Forest42 

 

I've ordered you a new router, a WIFI hub.

 

Please allow 24-48hrs for this to arrive. Let us know how you get on.

 

Thanks

 

Debbie

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Forest42
Repeat Guest
Private Message TalkTalk
Message 24 of 28

Okay, thanks very much, I've updated my details.

 

I would like the Support Team to look into it.

 

Thanks again.

 

 

Forest

Message 25 of 28

OK. If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday.

 

Forest42
Repeat Guest
Private Message TalkTalk
Message 26 of 28

We have a HG633 router.

 

Thanks for your help.

Forest
0 Likes

ferguson
Community Star
Private Message TalkTalk
Message 27 of 28

Which router do you have? Recent Hubs do provide for a guest network.