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Broadband help

For queries about your TalkTalk broadband service.

New modem/router never arrived

2blackbar
Popular Poster
Private Message
Message 3 of 3

HEy where the hell is private chat ? i dont want to discuss this in public !!! Dont you have some sort of customer support after so many years ?

Anyway, i never got any new router but you keep sending me @mail warnings that i might lose the serivce if i wont connect it, you cant be real ?

So did you even get confirmation that i did receive it ?

SEnd it properly if its free, if its not , oh well there are other providers that wont treat their customers like *@#][!![]'#[@#]!* and bum their prices by 100% while new customers get broadband cheaper , thats how you treat loyal customers huh ?

2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hello,

 

I'm sorry for the delay. Did you get through to our Live Chat Team?

 

Thanks

 

0 Likes

martswain
Philosopher
Private Message TalkTalk
Message 2 of 3

If you can bothered to type LIVE CHAT in the search box at the top of the page you'll get enlightenment !

 

To save you that onerous task, you can click on the link below.

 

https://community.talktalk.co.uk/t5/Articles/Our-live-chat-team/ta-p/2230529

 

PS. Take a chill pill