cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

New upgrade contract

Jgoods63
First Timer
Private Message TalkTalk
Message 3 of 3

Hi guys my new upgrade is due to go live 13th Jan.

Upgraded via customer service who to be fair offered me a reasonable deal at £25 month for fibre65 however when the contract paperwork came through via email I've noticed it says Including talk talk TV but no where does it  mention an extra add on charge for this.

When I've looked up what talktalk TV is ( basically a small smart box for the TV ) it's saying it's usually £5 per month if this is the case I want it removed as I never asked for it in the 1st place  and talktalk have slipped in on the sly and not even mentioned it when I delt with customer service.

However if it's been included as part of my £25 package I'll have it Can this be checked for me please 

 

 

0 Likes
2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@Jgoods63, I've replied on your earlier topic.

 

There was no need to start a second thread, so I'll just put a note on here:

 

duplicate thread 

 

Happy Christmas!

Gliwmaeden2, a fellow customer.
0 Likes

Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @Jgoods63 I'd go back to Customer service who sold you the new contract and get them to sort it , but probably not till Friday.

Happy Xmas.

I don't work here and all my opinions are my own.