So, yesterday (Sunday 28th) the Internet stopped functioning.
We had this issue before some time ago (approx 3 months ago?) and we were sent a new router, which by the time that had arrived the service had been restored by itself.
This time with the fault reoccurring I finally switched the router to the new one. This is now day 2 of no Internet, the WiFi capability is there as it can be seen on the list of available WiFi.
The router is displaying a solid amber light, I have restarted it numerous times for varying periods of time (left it unplugged today whilst at work for over 8 hours) but the problem persists.
So I can only conclude it is the broadband connection to the house. We live in the SE of England so I doubt its to do with Storm Arwen, its been cold but no high winds here.
I have been through the list of automated checklists and line tests which says there is a problem with my setup, to which there is not, it's setup as per the instructions and also exactly how it was to the previous router but obviously with the new cables and power supply that came in the box (telephone and broadband splitter not required as I have an open reach pre filtered socket)
Is there a problem in the SE or has my particular line/exchange encountered a problem?
