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No WiFi - Transferred from Shell

niamh710
Newbie
Private Message TalkTalk
Message 2 of 2

The past 2 days I’ve had no wifi, my router is flashing amber. I was previously with Shell and had been moved to TalkTalk when they took over, however I’m having trouble with my connection. Last night I ran the connection test & it said there was no issues, however I had no internet. After an hour or so, the box light changed blue & I got internet again, but not for long. Again today there is no WiFi & the box is flashing amber again. 
Connection Test 19/11/24  REP-14994989

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi niamh710

 

I'm really sorry to hear this.

 

To get the help you need please give the dedicated Shell Migration team a call on 0345 172 0088, they'll be able to help.

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