For queries about your TalkTalk broadband service.
5 hours ago
The past 2 days I’ve had no wifi, my router is flashing amber. I was previously with Shell and had been moved to TalkTalk when they took over, however I’m having trouble with my connection. Last night I ran the connection test & it said there was no issues, however I had no internet. After an hour or so, the box light changed blue & I got internet again, but not for long. Again today there is no WiFi & the box is flashing amber again.
Connection Test 19/11/24 REP-14994989
4 hours ago
Hi niamh710
I'm really sorry to hear this.
To get the help you need please give the dedicated Shell Migration team a call on 0345 172 0088, they'll be able to help.