No connection

[Lambretta64]

Lost all connection around 5pm today run the connection test nothing , switched everything  on/off  nothing any ideas ??

[Michelle-TalkTalk]

Good morning,

I'm glad to hear this and thanks for letting us know 🙂

Thanks

Michelle

[Lambretta64]

Thanks for everybody's  help all much appreciated, all sorted now 😁😁

[Debbie-TalkTalk]

Hi @Lambretta64 

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

[KeithFrench]

I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-


Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.