Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

No free echo or code

Spikeyy24
First Timer
Private Message TalkTalk

on ‎06-08-2024 12:27 PM

Message 4 of 4

I have waited over 60 days from my first payments and I have been told in email that I should receive a code to activate and claim my echo dot but nothing has been sent to me. Checked all the email folders; main, spam, junk and trash but nothings there. 
I have also seen many many many people have the same issue and the whole reason of me getting this package was because it came with the elexa. I could of got the same Wi-Fi 

Labels:
0 Likes
3 REPLIES 3

ferguson
Community Star
Private Message TalkTalk
In response to tcakes

on ‎07-08-2024 10:11 PM

Message 1 of 4

@tcakes 

Please start your own topic and the support team will look into this for you. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
0 Likes

tcakes
First Timer
Private Message TalkTalk

on ‎07-08-2024 09:56 PM

Message 2 of 4

I also have not received a code, how do I get a code.

 

0 Likes

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎06-08-2024 01:51 PM

Message 3 of 4

Hi Spikeyy24

 

I will pass your account details to the team responsible for issuing the codes. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

© TalkTalk 2026