same problem. my internet has been down for a week now. on the phone they said they tested my line and couldnt find any probs. i told them the line is fine its a problem with the server not authinticating the IP addy so cant get a connection to work.
Engineer came out today and checked everything my end and everything is fine but he couldnt get the Authiction to work either and said its a prblem as the talk talk server which they need to sort out. talk talk sent me an email to say the enginer fixed the problem and i now have my internet back but its still not working as it still wont authorise the IP. The enginer told me after he got off the phone to talk talk they will send out a new router as that might be the problem. he told them it wont solve the problem as he already tried 3 diff routers and that they need to look at the authetication stuff on their servers as that were the problem is. But as they say the line is working fine its not their problem.
had to go and buy a mobile internet device to run off a moblie phone network to get me online and its costing me a lot of money with very slow speeds. its costing more a month to run that than i pay talk talk. £25 a month for 65mbs with talk talk and £27 a month with 3 for 5 mbs. plus cant get on half my websites with 3 as it blocked them as they block every site that is 18+. there not adult sites but u have to be over 18 to go on them as their sites for ppl with medical probs in self help groups and im betting my freinds on them might be thinking as i havnt been on their for a week now they might think i keeled over and died as im termanilly ill.
I would switch to another network but none do a landline with the same speed i get with talk talk their all a lot slower and charge more. and i need my landline for medical reasons. Ive got a hot button on my phone to call for help when i need it which i cant use on a mobile phone. ive got emergancy pull cords in all my rooms but i cant carry them around with me and my landline is corldess so i can carry it around with me in case i collapse and need help and cant reach the pull cords.
ive been with talk talk for about 15 years and never had any probs like this before with them. not going back to BT as they were bloody useles paying for 80mbs and only getting 125bits per sec so less than 1mbs and only able to connect about 1 hr a week. even the old dial up network i used to have around 30 years ago was faster than BT lol.
