Broadband help

Kiciaaaa1111 · ‎06-01-2025

Internet not working. Router light is orange. It has been reset 5 times. I am in Essex.

Magdalena Saricicek

Karl-TalkTalk · ‎06-01-2025

No Problem 🙂

The recent line test detected a possible fault with a copper joint, so this has been logged out to Openreach so they can take a look.

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Kiciaaaa1111 · ‎06-01-2025

Thank you. Yesterday the internet was fine. So I am hoping they will fix it soon…

Magdalena Saricicek

Karl-TalkTalk · ‎06-01-2025

Hi

I can see our colleagues have logged this to Openreach yesterday for you.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Kiciaaaa1111 · ‎06-01-2025

Not really great for someone who is working from home 🙄

Magdalena Saricicek

Broadband help

No internet