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Broadband help

For queries about your TalkTalk broadband service.

Openreach

hatos13
Conversation Starter
Private Message TalkTalk
Message 8 of 8

Openreach visited some 10 days ago & found a fault under the pavement. They were going to snd somebody to dig it up but nobody has appeared.

It seems to me to be a very similar fault that we had last year. Can anybody contact Openreach to find out what is happenning?

 

Many Thanks

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7 REPLIES 7

Message 1 of 8

Nothing further yet, still showing awaiting the dig work


Chris

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Message 2 of 8

OK thanks, I'll check for further updates later


Chris

Message 3 of 8

Thanks for letting me know. However, nobody has yet been in touch from Openreach

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Message 4 of 8

Hi hatos13,

 

There was an update yesterday just confirming that the dig work is required, did anyone contact you from Openreach?

Chris

Message 5 of 8

Thank you

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 6 of 8

Hi hatos13,


I'm sorry this is taking so long. It's currently in hand with Openreach and dig work is due to commence. I'll check for further updates later

 

Chris

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Divsec
Community Star
Private Message TalkTalk
Message 7 of 8

Hi @hatos13 your post has been escalated and you should hear soon.

I don't work here and all my opinions are my own.
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