Skip to content

Broadband help

For queries about your TalkTalk broadband service.

Message 3 of 3

Good evening,

I ordered our Fibre broadband on 01/12/2021 and our service started on 16th Dec 2021. I was entitled to the £80 gift voucher which was supposed to have been received within 90 days of activation of service - however we have not received it yet. Could you please chase it and help us resolve this problem? (Have added our landline number in profile.)

Thanks

2 REPLIES 2

Staff

Message 1 of 3

The voucher will be issued in the next few days.

Please keep an eye on your spam/junkmail folders for an email from giftcloud.

Regard

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Staff

Message 2 of 3

Hi @maqibr

I will contact the team responsible for the vouchers.

I'll post back when they reply.

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips