cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Order Router

paulb67
First Timer
Private Message TalkTalk
Message 4 of 4

i have a SageCom router - 5364?

 

It has served me well for many years but it is starting to fail.

 

How can I get a replacment from TalkTalk ?

 

I am ok about paying for a new one (the same would be fine) but I cannot fins anywhere to order one from other than second hand ones on ebay.

 

Can someone plaese tell me how I can buy a new TalkTalk hub ?

 

Thanks.

 

0 Likes
3 REPLIES 3

Message 1 of 4
0 Likes

Message 2 of 4

Hi paulb67

 

Thanks for updating your Community Profile.

 

The replacement router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how the connection compares with this router.

 

Debbie

0 Likes

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi paulb67

 

I can send you a replacement router, there will be no charge for this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router.

 

Thanks

 

Debbie

0 Likes