For queries about your TalkTalk broadband service.
on 13-03-2024 07:10 PM
i have a SageCom router - 5364?
It has served me well for many years but it is starting to fail.
How can I get a replacment from TalkTalk ?
I am ok about paying for a new one (the same would be fine) but I cannot fins anywhere to order one from other than second hand ones on ebay.
Can someone plaese tell me how I can buy a new TalkTalk hub ?
Thanks.
on 18-03-2024 08:15 AM
Hi paulb67
Have you received the router?
on 15-03-2024 07:16 AM
Hi paulb67
Thanks for updating your Community Profile.
The replacement router is on its way, please allow 24-48hrs for this to arrive.
Let us know how the connection compares with this router.
Debbie
on 14-03-2024 06:58 AM
Hi paulb67
I can send you a replacement router, there will be no charge for this.
Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router.
Thanks
Debbie