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For queries about your TalkTalk broadband service.

PS4 not conecting to wireless

Nitzzu
First Timer
Private Message TalkTalk

on ‎09-12-2023 08:08 PM

Message 5 of 5

Hi, my PS4 is not connecting to wireless. I can connect it to my mobile hot spot but not to talktalk wireless.

Alex
Labels:
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4 REPLIES 4

Chris-TalkTalk
Support Team
Staff
Private Message
In response to Nitzzu

on ‎19-12-2023 02:41 PM

Message 1 of 5

Hi Nitzzu,

 

Has your PS4 never been able to connect to wifi or is it a problem that's just developed recently?

Chris

Chris, Community Team 

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Nitzzu
First Timer
Private Message TalkTalk

on ‎19-12-2023 02:14 PM

Message 2 of 5

Hi  I have updated my profile. Thanks!

Alex
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Anonymous User
Anonymous
Not applicable
Staff
Private Message

on ‎18-12-2023 07:27 AM

Message 3 of 5

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Anonymous User
Anonymous
Not applicable
Staff
Private Message

on ‎11-12-2023 08:02 AM

Message 4 of 5

Hi Nitzzu,

 

I'm sorry to hear this. What happens when you try to connect? Do you receive any error messages? Have you tried powering down the router for a full 30 minutes and then re-tested this again please?

 

Thanks

 

Michelle

 

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Anonymous User
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