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Broadband help

For queries about your TalkTalk broadband service.

Patreon images not loading

Shirltay1
Team Player
Private Message TalkTalk
Message 26 of 26

When is TalkTalk going to resolve their issue with the Patreon website and images being blocked? I use Patreon on a daily basis and completely fed up with this issue. I know I can use a VPN but that is not the point . I feel that a company like TalkTalk should be able to resolve this ongoing problem.

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25 REPLIES 25

Message 21 of 26

Then that is the issue. I don't so tried logging in and could view all content.

 

Not sure why using kid safe should be an issue.

 

Under specific sites in your home safe set up, have you added Patreon and then clicked allow? If not try this.

 

Guide can be found here.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Message 22 of 26

Yes, I do use Home safe & Kid safe.

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Message 23 of 26

Do you use home / kid safe?

 

If not then the advice offered in your previous thread by @Divsec is still your best bet.

 

https://community.talktalk.co.uk/t5/Full-Fibre/Images-not-loading-on-Patreon-website-or-app/m-p/3115...

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

Shirltay1
Team Player
Private Message TalkTalk
Message 24 of 26

The only way I solved it was by using a VPN but that is not the point as I don’t want to have to continue to access the site by this method. I know I am not the only TalkTalk customer experiencing this problem. I don’t know of any other provider, other than TalkTalk , who are blocking content on Patreon. 

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fr8ys
Community Star
Private Message TalkTalk
Message 25 of 26

Hi,

 

From a previous thread it appears you solved this by switching DNS servers.

 

Did you switch back?

 

TalkTalk must think there is an issue to block it so for the majority of customers this is still the issue and they continue to protect their customers accordingly.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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