Please turn off my router Wifi optimisation

[Eve_north]

My wifi channels keeps changing every other day overlapping with my neighbours wifi channel however many times I change it.

I already updated my profile with my landline number and account number.

[Michelle-TalkTalk]

Morning,

I'm glad to hear this and please let us know if you need any further assistance 🙂

Thanks

Michelle

[Eve_north]

It has been fixed my wifi has been stable and the channels haven't changed, thank you

[Debbie-TalkTalk]

Hi Eve_north

How's the connection been since the WIFI optimisation was switched off?

[Debbie-TalkTalk]

Hi Eve_north

Apologies for this.

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie