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For queries about your TalkTalk broadband service.

Privacy separator

Chrisc6
First Timer
Private Message TalkTalk
Message 6 of 6

I’m struggling to connect my wireless printer to my iPad.

ive followed all instruction and it says I’m connected

the only thing I’ve left to do is turn off the privacy separator. 
any ideas how I do this please

many thanks

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5 REPLIES 5

Message 1 of 6

Hello,

 

Just to confirm, it shows that the printer is connected but it won't print? Which router are you using please? (make and model)

 

Thanks

 

Michelle

 

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Message 2 of 6

I’ve had iPhones/ iPads for many years and I hadn’t heard of this until today. The privacy separater is mentioned in the troubleshooting. From what I understand it’s something to do with the router and maybe stopping the printing from linking up.

Thank you for your trouble but I’m going to get a tech guy to come and sort it before I lose any more hair 😂

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Message 3 of 6

OK, sorry that didn't help, so can you advise in a bit more detail, please? As a long-standing iPad/iPhone/Apple device user I have never heard of, nor encountered any issues with a "privacy separator."

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Chrisc6
First Timer
Private Message TalkTalk
Message 4 of 6

Thank you but I don’t think this is what I need to do ( according to google) 

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ferguson
Community Star
Private Message TalkTalk
Message 5 of 6

If you mean the Private Wi-Fi Address setting, you can toggle this on/off: go to Settings > Wi-Fi > tap on the network name. 

 

ferguson_0-1723391500817.jpeg

 

.

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