Broadband help

Junem9 · ‎09-08-2024

Since I've become a TalkTalk user ( previously with Shell), I am unable to access the NS and I site on line. Customer service at NS and I suggests that my browser is out of date. It is 6 years old. Can I get a replacement from you ?

Anonymous · ‎12-08-2024

Morning,

How are you getting on?

Thanks

Michelle

fr8ys · ‎09-08-2024

Oh, and by the way, moving from Shell to TalkTalk is not the issue, Shell used TalkTalk infrastructure and the only change is that TalkTalk now bill you for your service.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).

fr8ys · ‎09-08-2024

Browser's are not supplied by TalkTalk.

Which is your current browser?

You can download browsers by searching for them.

Popular ones include

Google Chrome

Edge

Firefox

Try one of these.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).