For queries about your TalkTalk broadband service.
on 06-04-2022 11:06 AM
My router stopped working and i was told that a new one would be sent out. Its a week later and im still without a router.
on 06-04-2022 12:17 PM
OK thanks. I've ordered a router, it should be with you within a couple of working days, apologies for the delay
Chris
Chris, Community Team
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on 06-04-2022 11:22 AM
Theres no obvious damage but it wont switch on. Theres no light on the front and no wifi connection
on 06-04-2022 11:18 AM
Hi Emmelph,
Could I ask what the problem is with your current router?
Chris
Chris, Community Team
Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences
on 06-04-2022 11:11 AM
Hi @Emmelph your post has been escalated and the team will be with you shortly.