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Broadband help

For queries about your TalkTalk broadband service.

Replacement router not arrived

Emmelph
First Timer
Private Message
Message 5 of 5

My router stopped working and i was told that a new one would be sent out. Its a week later and im still without a router. 

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4 REPLIES 4

Message 1 of 5

OK thanks. I've ordered a router, it should be with you within a couple of working days, apologies for the delay


Chris

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Emmelph
First Timer
Private Message
Message 2 of 5

Theres no obvious damage but it wont switch on. Theres no light on the front and no wifi connection

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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Emmelph,

 

Could I ask what the problem is with your current router?

Chris

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Divsec
Community Star
Private Message TalkTalk
Message 4 of 5

Hi @Emmelph your post has been escalated and the team will be with you shortly.

I don't work here and all my opinions are my own.
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