Request for a new Router
on 13-12-2024 09:45 AM
Message 4 of 4
My router (old Post Office branded one, so 4+ years old) has stopped working in its entirety. It has stopped powering on completely and has no lights on.
Please can I request that you send me a new one asap?
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3 REPLIES 3
on 13-12-2024 09:55 AM
Message 1 of 4
Hi
I've sent you a PM.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 13-12-2024 09:52 AM
Message 2 of 4
I was a Post office broadband customer and was migrated over to shell broadband. Then, when TalkTalk bought Shell broadband, my account was further migrated onto TalkTalk.
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on 13-12-2024 09:48 AM
Message 3 of 4
Hi
Have you recently transferred over from Shell ?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
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