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Broadband help

For queries about your TalkTalk broadband service.

Requested a rerturn bag for equipment .the account was cancelled over month ago still not received r

Minnie11
Visitor
Private Message TalkTalk
Message 5 of 5

As the account was cancelled over a month ago, you informed us you would send us a bag to return the equipment. 

Still waiting for it.

G.Rojas
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4 REPLIES 4

Message 1 of 5

Just click on the community profile link in my previous post

 

Chris

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Message 2 of 5

Dont know how to do this

G.Rojas
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Chris-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Minnie11,


As Gliwmaeden2 has asked, can you please update your community profile and we'll be happy to take a look at this for you

Chris

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

Complete your community forum profile details, @Minnie11, so that staff can identify your account. 

 

Go via your avatar; settings; drop down menu ....complete Personal Information. SAVE CHANGES. 

 

If this is not picked up today, it will be Monday before you get a reply. 

Gliwmaeden2, a fellow customer.
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