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Broadband help

For queries about your TalkTalk broadband service.

Return equipment packaging needed urgently

Richard72PW
First Timer
Private Message TalkTalk

on ‎22-04-2024 07:10 AM

Message 4 of 4

I desperately need TalkTalk to send me the return packaging for your equipment this week before my service is cut off on Mon 29th April. As if it is sent afterwards, I will not be able to return the equipment. As I dont move into my new house for over a month. So I need the return packaging by Fri 26th April. Please can TalkTalk arrange this for me.

Richard C
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3 REPLIES 3

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Richard72PW

on ‎22-04-2024 10:58 AM

Message 1 of 4

Hi Richard72PW

 

I have requested a returns bag to be sent to you ASAP. 

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Richard72PW
First Timer
Private Message TalkTalk

on ‎22-04-2024 07:31 AM

Message 2 of 4

Hi @Divsec Yes I have been asked to return the equipment

Richard C

Divsec
Community Star
Private Message TalkTalk

on ‎22-04-2024 07:29 AM

Message 3 of 4

Hi @Richard72PW your post has been escalated and you should hear soon.

Have you been asked to return the equipment? 

I don't work here and all my opinions are my own.
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