Staff should be able to get a returns bag sent out directly to your new address, if you complete your profile details, @Sigita3.
So go via your avatar/name; settings; from the drop down menu:
Personal Information should show Talktalk landline number.
In Private Notes, at the end of that section, add your new home address. SAVE CHANGES.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
