Router Changing the Wifi Channels

[dcprime]

Hi,

I'm trying to stop the router from automatically changing the Wifi channels.

I keep manually changing the channel, but it keeps defaulting back to channel 1.

I've read Wifi Optimisation is the cause of this, so can it be switched off, please?

[Debbie-TalkTalk]

Hi dcprime

That's great, I'm so glad to hear this 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie

[dcprime]

Hi Debbie,

It seems to be fine now. Thanks for sorting this.

[Debbie-TalkTalk]

Hi dcprime

How's the connection been?

Thanks

[Debbie-TalkTalk]

Hi dcprime

Apologies for this.

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie

[Skynet_TX]

Hi @dcprime,

Assuming you have the Sagemcom Wi-Fi Hub, the support team here on the community will be able to disable Wi-Fi Optimisation on your router when they return tomorrow.