cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Router firmware upgrade

mhumphrey78
Chatterbox
Private Message
Message 16 of 16

Can you pease upgrade my router firmware to 1.06t for router DG8041W

 

Thanks

Mark
0 Likes
15 REPLIES 15

Message 1 of 16

Hi

 

Thanks for letting us know.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

mhumphrey78
Chatterbox
Private Message
Message 2 of 16

I think it has been good, not been home much, I'll keep monitoring 👍

Mark
0 Likes

mhumphrey78
Chatterbox
Private Message
Message 3 of 16

I think it has been good, not been home much, I'll keep monitoring 👍

Mark
0 Likes

Message 4 of 16

Morning,

 

How have you found the connection/stability over the last 48hrs?

 

Thanks

 

0 Likes

Message 5 of 16

Hi mhumphrey78

 

Ok thank you. Please let us know how the connection is over the next few days.

 

Debbie

mhumphrey78
Chatterbox
Private Message
Message 6 of 16

Hi, it has been better but still dropping out, I had someone from talktalk change my configuration last night so will see how it goes,

Thanks

Mark

Message 7 of 16

Hi mhumphrey78

 

How has the connection been since the firmware update?

 

Thanks

0 Likes

Message 8 of 16

You're Welcome 🙂

 

Regards 

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

mhumphrey78
Chatterbox
Private Message
Message 9 of 16

Thank you for your help 👍

Mark
0 Likes

Message 10 of 16

Hi

 

I've updated the router to v1.06t, see if this helps.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

mhumphrey78
Chatterbox
Private Message
Message 11 of 16

Now is good there is no one home but it is switched on

Mark
0 Likes

Message 12 of 16

Hi mhumphrey78

 

Thanks for your reply.

 

I've completed a line test hasn't detected any faults.

 

When would be the best time to make the change to the router firmware?

 

We advise to leave the router switched on without being rebooted whilst we update the FW. This should take no longer than 15 minutes to update.

 

Thanks

0 Likes

mhumphrey78
Chatterbox
Private Message
Message 13 of 16

My internet keeps dropping out, I found on another post that a router update might sort this out?

Mark
0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 14 of 16

Morning,

 

Can I just confirm, are you experiencing any specific issues with your connection?

 

Thanks

 

0 Likes

Skynet_TX
Community Star
Private Message
Message 15 of 16

Hi @mhumphrey78,

 

The support team should be able to help with this tomorrow.

 

Are you having the 'Kernel Panic' problem ?, as the only change in this version of firmware compared to 1.05t is the fix for that specific issue.