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Broadband help

For queries about your TalkTalk broadband service.

Connection

Stuart2336
First Timer
Private Message

on ‎05-10-2022 03:18 PM

Message 2 of 2

Iv add no connection coming in to my home been waiting for an engineer for 4 days now

Iv had no Internet for 3 week

No connection
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎05-10-2022 03:30 PM

Message 1 of 2

Hi

 

So that I can locate your account on our system and pick this issue up for you, please can you add your Account number or Home phone number to your 'Community Profile'.

 

If you are a Full Fibre customer, please add your FTTP reference or FTTP order Number to your profile.

 

If you have difficulty providing the above information, please add the Account Holders name, House number and postcode to the Private Notes section that is located at the bottom of your 'Community Profile'

 

Thanks  

Karl.   

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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