For queries about your TalkTalk broadband service.
on 27-09-2022 07:02 PM
Can you pease upgrade my router firmware to 1.06t for router DG8041W
Thanks
on 05-10-2022 03:39 PM
Hi
Thanks for letting us know.
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 05-10-2022 03:36 PM
I think it has been good, not been home much, I'll keep monitoring 👍
on 05-10-2022 03:35 PM
I think it has been good, not been home much, I'll keep monitoring 👍
on 05-10-2022 10:55 AM
Morning,
How have you found the connection/stability over the last 48hrs?
Thanks
on 03-10-2022 10:50 AM
Hi mhumphrey78
Ok thank you. Please let us know how the connection is over the next few days.
Debbie
on 03-10-2022 10:30 AM
Hi, it has been better but still dropping out, I had someone from talktalk change my configuration last night so will see how it goes,
Thanks
on 03-10-2022 09:04 AM
Hi mhumphrey78
How has the connection been since the firmware update?
Thanks
on 28-09-2022 12:00 PM
You're Welcome 🙂
Regards
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 28-09-2022 11:59 AM
Thank you for your help 👍
on 28-09-2022 11:02 AM
Hi
I've updated the router to v1.06t, see if this helps.
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
on 28-09-2022 10:39 AM
Now is good there is no one home but it is switched on
on 28-09-2022 10:37 AM
Hi mhumphrey78
Thanks for your reply.
I've completed a line test hasn't detected any faults.
When would be the best time to make the change to the router firmware?
We advise to leave the router switched on without being rebooted whilst we update the FW. This should take no longer than 15 minutes to update.
Thanks
on 28-09-2022 10:30 AM
My internet keeps dropping out, I found on another post that a router update might sort this out?
on 28-09-2022 06:32 AM
Morning,
Can I just confirm, are you experiencing any specific issues with your connection?
Thanks
on 27-09-2022 08:08 PM
Hi @mhumphrey78,
The support team should be able to help with this tomorrow.
Are you having the 'Kernel Panic' problem ?, as the only change in this version of firmware compared to 1.05t is the fix for that specific issue.