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Broadband help

For queries about your TalkTalk broadband service.

Router not working

Sarahw30
First Timer
Private Message TalkTalk
Message 3 of 3

My router is dead tried contacting technical since Friday with no solution here is no power to the box at all help my whole house needs WiFi 

trued plugging it in other ports but the whole router is just dead

0 Likes
2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Sarahw30 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send you a replacement router.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Try to reach Live Chat today, if you have enough data to use the Internet, @Sarahw30.

 

They will be available from 9am:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Staff on the forum will be back tomorrow. 

 

Phone support is not open on Sundays. 

Gliwmaeden2, a fellow customer.