For queries about your TalkTalk broadband service.
on 01-02-2022 01:39 PM
Hi
My router has now restarted twice due to "Kernel Panic" Cutting me off whilst holding in meetings. I'm also concerned that the prior message alludes to a DoS attack should I be concerned? I have no device at 192.168.1.27
2022-01-29 15:10:09 [Error][Alarm-Log] AlarmID:303500,AlarmLevel:Error,DoS attack. Type: smurf. Source IP address: 192.168.1.27. Destination IP address: 195.99.135.255. Source MAC address: 42-a9-66-89-44-ab
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2022-01-29 20:11:07 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2022-01-29 20:11:07+00:00], uptime is [48s].
2022-01-31 20:11:32 [Critical][Config-Log] Terminal:ACS(62.24.243.161),Result:Success,Type:Set,InternetGatewayDevice.ManagementServer:,PeriodicInformEnable:1,PeriodicInformInterval:86400,PeriodicInformTime:2022-01-31T20:11:32.021Z
1981-01-01 00:00:10 [Error][Alarm-Log] AlarmID:104001,AlarmLevel:Error,Device reset. Cause: System reset due to kernel panic, Terminal:OTHER
2022-02-01 13:11:28 [Notice][Run-Log] SNTP has synchronized successfully, current time is [2022-02-01 13:11:28+00:00], uptime is [66s].
My DG8041W router has 1.05t firmware
Can you please investigate?
on 20-04-2022 06:25 AM
@George195312 - Please can you create a new topic on the Community, we can then take a look at this for you.
Thanks
Debbie
on 19-04-2022 04:23 PM
@George195312 The team will be happy to help, but you should start your own topic and complete your community profile.
on 19-04-2022 03:55 PM
I think I need firmware V1.06 as my router keeps rebooting. I have had service with talktalk two weeks and router keeps rebooting every few hours with alarm kernel panic in user logs
on 10-02-2022 02:25 PM
Hi McParland57
That's great, thanks for letting us know.
Debbie 🙂
on 10-02-2022 02:23 PM
Just reporting back that all seems to be good since the update. cheers
on 02-02-2022 08:15 AM
Hi McParland57
Sorry for the delay.
I've made a change to the firmware, please can you retest and let us know how the connection compares?
Thanks
Debbie
on 01-02-2022 05:01 PM
Thanks Keith
on 01-02-2022 03:08 PM
The router requires a firmware update to V1.06 to cure this. I will ask TalkTalk support to do this for you.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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