Complete your community forum profile details for Talktalk staff to identify your account, @Diane7764, and they will send it to the associated address.
Don't post any of this information in the public thread, but go via your avatar; settings; drop down menu....add your Talktalk phone number or account number in Personal Information. SAVE CHANGES.
Staff will respond during the day (Monday to Friday).
Gliwmaeden2, a fellow customer.
