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Broadband help

For queries about your TalkTalk broadband service.

Router

Zekio99
First Timer
Private Message TalkTalk

on ‎06-01-2025 10:15 PM

Message 3 of 3

The engineer is coming to my house yesterday and say my router not working so please how can I order the new one.thank you 

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2 REPLIES 2

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎07-01-2025 07:05 AM

Message 1 of 3

Hi @Zekio99 

 

I'm sorry to hear this.

 

I've ordered the replacement router for you, please allow 24-48hrs for this to arrive.

 

Let us know how you get on.

 

Thanks

 

Debbie

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Gliwmaeden2
Community Star
Private Message TalkTalk

‎06-01-2025 10:41 PM - edited ‎06-01-2025 10:41 PM

Message 2 of 3

Complete your community forum profile details for Talktalk staff to identify your account, @Zekio99.

 

Add your Talktalk phone number or account number in the profile area. Go via your avatar; settings; drop down menu....complete Personal Information. SAVE CHANGES. 

 

Staff will respond during the day. 

Gliwmaeden2, a fellow customer.
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