Sagecom Fast 5364 port forwarding and vpn issue

[katblue2022]

I have been having alot of issues since the recent formware update on our router.

I am no longer able to forward any ports to local machines on my network or connect to any vpn connections.

I had no issues with this before but now even after factory resetting my router and every possible fault finding exercise i can think of my router will not allow me to forward any ports or connect to a vpn.

kind regards

[Debbie-TalkTalk]

Hi katblue2022

Thank you 🙂

Debbie

[katblue2022]

Thank you very much your support is appreciated i will check that for you now and will let you know once i have tested.

Much Apreciated

Kind Regards

[Debbie-TalkTalk]

Hi katblue2022

All done, your firmware has been updated.

Please can you retest and let us know how you get on.

Thanks

Debbie 🙂

[katblue2022]

Afternoon Debbie thank you for you prompt reply to my issue. that will be fine thank you your help is much appreciated.

i am assuming my router will reboot itself once the firmware has been changed.

Kind Regards

[Debbie-TalkTalk]

Hi katblue2022

Apologies for this.

I will need to make a change to the firmware on your router.

Will it be ok if I do this today?